eCommerce Support Plans

eCommerce Store Maintenance Services

We provide eCommerce Store Maintenance & Support Services to keep your website secure and running smoothly 24/7.
Our team continuously monitors your site, ensuring optimal performance and protection. Plus, you can have a dedicated developer at a fraction of the cost.

Partner with us and keep your eCommerce store at its best!

What Does Our Service Include?

Monitoring

Our team of experts provides 24/7 monitoring to detect and resolve issues before they impact your website’s performance, ensuring smooth and uninterrupted operation.

Speed Optimization

Our team of experts provides 24/7 website speed optimization, continuously analyzing and enhancing performance to ensure fast loading times and a seamless user experience.

Content Updates

Keep your website’s content up-to-date and compelling with regular text and image updates. We also offer content optimization to enhance engagement and visibility.

Health & Security Advisor

Ensure your website stays secure and protected with our expert security advisory services. At Bit Genius, we provide continuous monitoring, threat detection, and proactive security measures to safeguard your site.

Plugins / Modules Updates

Keep your website running smoothly with regular plugin and module updates. At Bit Genius, we ensure compatibility, security, and optimal performance by keeping your software up to date.

Secure and Reliable Backups

We ensure complete protection for your website with automatic daily backups, ensuring your data is always protected and ready to be restored whenever needed. Rest easy knowing your site is safe from unexpected events.

Take Control of Your Website’s Care

Sign up for our maintenance plans and receive scheduled website care reports directly to your email. Keep your site secure, up-to-date, and running smoothly.
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Support Plans & Pricing

Essential Plan

For stores that need stability and security
without urgency
₤ 700 Monthly
  • WordPress, WooCommerce, and plugin updates (monthly)
  • Automatic daily backups
    (1-month retention)
  • Uptime monitoring and downtime alerts
  • Security and malware protection
  • Basic speed optimization
  • Technical support (response time: 48 hours, weekdays)

Advanced Plan

For businesses with consistent traffic requiring
optimization and fast support.
₤ 1200 Monthly
  • Everything in the Essential Plan
  • Backups every 12 hours (2-month retention)
  • Advanced security with firewall and attack blocking
  • Weekly database and
    cache optimization
  • Monthly performance analysis with improvements
  • Priority support <br /(response time: 12 hours)

Premium Plan

For stores that rely entirely on their website and seek optimal performance and sales.
₤ 1500 Monthly
  • Everything in the Advanced Plan
  • Backups every 6 hours (3-month retention)
  • Extended support hours (Week days 09:00 - 19:00))
  • Conversion optimization (UX/UI, speed, A/B testing)
  • Quarterly SEO technical review
  • Ultra-fast support (response time: 4 hours)
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One-Time WordPress Fixes

Got a few issues you need resolved?

No subscription required!

Our One-Time Fix Service offers expert help for just £99. We’ll handle your WordPress issue efficiently, with a full refund guarantee if we can’t fix it.
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